Terms of Service

Legal basis for using the PSZ website

General

(1) By accessing this website and using our services, you agree to the following General Terms and Conditions (GTC). If you do not agree to these terms, you may not use the website.

(2) These terms of use apply to the entire use of our website, all associated services, content and to all business relationships between us and our customers.

(3) Contractual partner: The contractual partner is Jan Zimmermann, Niemegker Straße 18, 12689 Berlin, Germany.

(4) Deviating, conflicting or supplementary General Terms and Conditions of the customer do not become part of the contract unless their validity is expressly agreed to in writing.

Access to Website and Usage

(1) You are obliged not to violate any third-party rights when using this website and not to take any actions that could impair the functionality of the website.

(2) Access to the website may be interrupted or restricted at any time and without prior notice for technical reasons. We assume no liability for damages resulting from such interruptions.

(3) You are responsible for providing the necessary software and hardware to access the website.

Rights to Content

(1) All content on this website (including but not limited to texts, images, videos, designs, logos and trademarks) is protected by copyright and is the property of the operator or third parties.

(2) The reproduction, modification, distribution or other use of the content for commercial purposes is prohibited without the express consent of the rights holder.

(3) The use of the content is only permitted for private, non-commercial use. Any further use requires the express written permission of the rights holder.

(4) Quotations are only permitted within the legally permissible scope and with indication of the source.

Disclaimer

(1) Liability for content: As a service provider, we are responsible for our own content on these pages in accordance with § 7 para. 1 TMG under general law. However, according to §§ 8 to 10 TMG, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

(2) Liability for links: Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages.

(3) Liability for services: For slight negligence, we are only liable in the event of a breach of an essential contractual obligation, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligation). In this case, liability is limited to the foreseeable, typically occurring damage.

(4) Disclaimer: The above liability limitations do not apply to damages resulting from injury to life, body or health or to intentional or grossly negligent behavior.

(5) Technical availability: We cannot guarantee that the website will be available at all times. We assume no liability for technical failures or interruptions.

(6) Viruses: We are not liable for damage caused by viruses or other harmful software that may be transmitted when downloading materials from our website.

Privacy Policy

(1) Our Privacy Policy describes how we collect, store and use your personal data. By using this website and our services, you agree to the processing of your personal data in accordance with our Privacy Policy.

(2) Data processing: We process personal data only within the framework of legal provisions and to fulfill our contractual obligations.

(3) Disclosure to third parties: Your data will only be passed on to third parties if this is necessary for the fulfillment of the contract, is required by law or you have given your consent to this.

Changes to Terms of Service

(1) We reserve the right to change these terms of use at any time. All changes will be published on this page and will take effect upon publication.

(2) It is your responsibility to regularly check the terms of use for changes. By continuing to use the website after changes, you agree to them.

Contract Conclusion and Services

(1) Offers: All services shown on our website are non-binding offers. We reserve the right to make errors and mistakes.

(2) Contract conclusion: A contract is concluded by our written order confirmation or by the execution of the order.

(3) Scope of services: The scope of services to be provided results from the respective order confirmation, the agreed specifications and these GTC.

(4) Changes: Changes and additions to the agreed services require written form. This also applies to the cancellation of this written form clause.

Prices and Payment Terms

(1) Prices: All prices are in euros and include statutory VAT, unless otherwise stated.

(2) Payment: Invoices are due for payment within 14 days of the invoice date without deduction, unless otherwise agreed.

(3) Default: In the event of default in payment, default interest of 9 percentage points above the base interest rate will be charged. Proof of higher damage is reserved.

(4) Set-off: The customer may only set off against undisputed or legally established claims.

(5) Payment methods: The accepted payment methods are indicated on the website or in the order confirmation.

Right of Withdrawal for Consumers

(1) Right of withdrawal: Consumers have the right to withdraw from the contract within 14 days without giving reasons. The withdrawal period is 14 days from the day of conclusion of the contract.

(2) Exclusion of withdrawal: The right of withdrawal does not exist for fully performed services if we only started execution after express consent of the consumer and he has confirmed that he loses his right of withdrawal if we have fully fulfilled the contract.

(3) Withdrawal instruction: Detailed information on the right of withdrawal can be found in our separate withdrawal instruction, which will be provided to you when the contract is concluded.

(4) Withdrawal declaration: To exercise the right of withdrawal, you must inform us (Jan Zimmermann, Niemegker Straße 18, 12689 Berlin, Germany, Email: info@projektbetreuung-zimmermann.com) of your decision to withdraw from the contract by means of a clear declaration.

Warranty and Defects

(1) Warranty: We warrant that the services comply with the agreed specifications and have the agreed quality.

(2) Defect notification: The customer must notify defects immediately, at the latest within 14 days of discovering the defect, in writing. Otherwise, the warranty is excluded, unless the defect was fraudulently concealed.

(3) Warranty period: The warranty period is 12 months from delivery or performance, unless it concerns damages from injury to life, body or health or intentional or grossly negligent behavior on our part.

(4) Subsequent performance: In case of defects, we first have the right to subsequent performance (remedy or replacement performance).

Termination

(1) Ordinary termination: Unless otherwise agreed, both parties may terminate the contract with a notice period of 4 weeks to the end of the month.

(2) Extraordinary termination: The right to extraordinary termination for important reasons remains unaffected. An important reason exists in particular if the other contractual party violates essential contractual obligations despite a warning or if the continuation of the contract is unreasonable.

(3) Termination declaration: Terminations must be in writing.

Dispute Resolution

(1) Online dispute resolution: The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/

(2) Consumer arbitration: We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

(3) Alternative dispute resolution: We strive to resolve disputes in direct conversation. If you have problems, please contact us using the contact details provided.

Final Provisions

(1) Applicable law: These terms of use are subject to the law of the Federal Republic of Germany, excluding the UN Sales Law.

(2) Jurisdiction: The place of jurisdiction for all disputes arising from or in connection with these terms of use is, if the customer is a merchant, a legal entity under public law or a public-law special fund, the registered office of the operator (Berlin, Germany).

(3) Severability clause: Should individual provisions of these terms of use be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the one that comes closest to the economic purpose of the invalid provision.

(4) Written form: Changes and additions to these GTC require written form. This also applies to the cancellation of this written form clause.

(5) Language: The contract language is German.

Status: 30.11.2025 | Legal compliant